Click here to check carrier compatibility. Phone not connecting to cellular network in Alaska. Touch "Phone Information". Open the Settings menu > System > System update option to choose > Check for and install any available updates. 05:17 AM. Or, at least, dont use it for the CPU-intensive activities. For some of them, it was rather slow in unlocking the device. my phone now requires me to double tap an icon and I cant access settings, How Can I fix this? Please let us know in the comments section below! Heres the list of things you can try: Display issues are not uncommon, as well. Be sure to back up before trying. Some users are seeing a significant delay in receiving notifications. The Moto G takes a Micro SIM, so if youre using a Nano SIM with an adapter or a trimmed SIM then you might run into trouble. When you see the error on your Android or iOS smartphone, your device likely won't make or receive calls. You may be too far away from the nearest tower (or the tower is blocked by the terrain) to get a proper signal. Find out more about this surgery by clicking here. 3 Images It is under the System tab on many phones. View and Download Motorola Verizon moto g6 user manual online. If that isnt the case, try one of these options at a time. If you're wondering what the "Power" tag signifies, it's Motorola's way of branding smartphones with larger than average battery capacity. Use a bright light and a magnifying glass to check that the voice inlet hole at the bottom of the phone is not blocked with lint or dust. Open Diagnosis > Hardware Test > Receiver and run the test. You could try a network reset. Clear cache from the app which freezes the most. Sometimes our phones fail to recognize local cell phone towers upon returning from a trip. In this roundup, we will be focusing on the most recent Motorola G-series releases like Moto G Stylus (2022), Moto G Stylus 5G, Moto G Power (2022), and their predecessors, going back to the Moto G7 series. Disable background apps. If you have another SIM card that you can try then switch it out and see if it makes a difference. The menu name may vary, but it should have the word backup in it. my phone is a moto g6 Tims. Besides the Moto G6 and Moto G6 Plus, we also have the more affordable Play version. If that doesnt work, then repeat the process, but select. I will be trying Greenify to reduce CPU usage, plus some of the workarounds offered in this article. Make sure that theres no lint, dust, or debris stuck in your earpieces or the microphone hole. Here are some solutions we gathered along the way: in spite of more than capable chipset and RAM (for its price range, of course), the Moto G6 users reported lots of freezes, lags, and stutters both during the standard use or while gaming. Go to mobile network. Toggling visual voicemail (in android) off, then back on 6. Allegedly, some users were having a hard time with the network coverage, as one or even both SIM cards had no service network or only emergency service was available. Check if Wi-Fi calling is on in the . You shouldreach out to your carrier, or Motorola. He lives in Scotland with his wife and two kids. Press and hold the power. Motorola recommends using the, If youre having an issue with connectivity during calls, try resetting the network settings. Sorry you're experiencing this, as well. Tap 7 times in succession on the Build number to unlock the Developer options. I HAVE THE ANSWER TO MAKE IT WORK AGAIN!! If you let your Moto G hit zero and it wont come back to life, try letting it cool down for a while, then plug in a charger (ideally a different one) and leave it for 20 minutes or so before holding down the power key for 20 seconds. Delete all networks and try reconnecting. Taking into consideration that the Moto G series comes with an almost clean iteration of Android, this comes as quite a surprise. Alternatively, go to Settings > Network & Internet > Mobile Network > Advanced > Wi-Fi Calling. On top of this, they provide the same slick software experience Pixel fans have come to know and love, with a number of special featuresyou won't find on any other Android device. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. To do a factory reset: If youre using Verizon, yet nothing has worked for you so far, try updating the APN settings. Tap Preferred network type and choose GSM only or 2G only. You can try a few fixes before turning to your cell carriers customer support line. Prior experience with Moto E4 Plus suggests a phone producing the kind of heat my G6 is doing will effectively kill it in at most a year from first onset of overheating. Sadly, some Moto G owners have been unable to reset their devices using the normal method, whichinvolves navigating through menus. Theres a chance that a faulty SIM card is the problem. LTE/CDMA He also spent several years working in the games industry as a game designer and producer. If a post answered your question, please mark it as the answer. Text and data work fine. Was able to make calls and all that but no data. If you plugged the SIM in the wrong one without realizing it, it might prevent LTE from working. You may get a Moto G with no audible rattle, or you might find the same problem again. Ill report back if anything positive occurs. Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Quebecor.It has 6% market share of the Canadian wireless market, mostly in urban areas of Ontario, British Columbia and Alberta.Freedom Mobile is the fourth-largest wireless carrier in Canada, with 2,290,497 subscribers as of November 30, 2022.. Does not matter who I call, the sound on my end is really bad and if I put it on speaker they complain that it is awful on their end. Forget the device connection on your phone and the car and set it up again. Problems connecting to Android Auto are pretty standard with new phones, and the Moto G devices are no exception. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a2\/Fix-Mobile-Network-Not-Available-Step-1.jpg\/v4-460px-Fix-Mobile-Network-Not-Available-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a2\/Fix-Mobile-Network-Not-Available-Step-1.jpg\/v4-728px-Fix-Mobile-Network-Not-Available-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}, 12 Easy Fixes for When Your Phone Says There's No SIM Card, Why Does My Phone Say There's No Service? How to troubleshoot no calling issue on Moto G5plus with Consumer Cellular? Make sure Do Not Disturb is disabled. Release the Power button when the logo appears, but continue to hold the Volume Up On the Android recovery screen, use the Volume Down button to navigate down to wipe data/factory reset and press the Power button to select it. You have a couple of options. Notifications sometimes only show up when the app is open. Press the Power button to select it and confirm if asked. Get quick fixes for common device problems, such as: I can't make calls I'm unable to send or receive text messages Device will not power up I can't connect to the internet Can't activate my device Battery drains too fast Weve listed the more common solutions in the following sections. (Note:Motorola released update 174.44.1.en.US. You can generally resolve this by turning the Moto G off and on again, but thats hardly an ideal solution. I tried deleting the contact and reentering same thing I tried dialing from keyboard same thing all other calls and contacts no problem. You could try clearing the cache partition. Other than slow charging, I have found no solution for the overheating issue. Have you tried contacting Customer Service to have these service issues looked into? Unfortunately, this means that the phone might be locked to that carrier. Bugs that impair mobile data are uncommon, but they can occur, and keeping your phone up to date with the newest system version is an excellent method to ensure that you receive all of the solutions. Press and hold the power button of your smartphone and then tap. Here is what you can do to fix it. Now plug it in and charge to 100 percent. Digital Trends Media Group may earn a commission when you buy through links on our sites. If that doesnt work then try removing any apps that may use the camera or flash, and test it until you find the culprit. The phone -- along with its successor from 2021 and another 5G model later in the year -- garnered reasonable attention. Please let us know if you are unable to connect after completing these steps. This is a good way to fix glitches if your phones battery is removable. Finally, if nothing else works, contact your service provider for assistance. . If all else fails, you should consult a smartphone repair shop or your device manufacturer. Tap on the Android System notification in the notification panel and change it to, Your notifications might be delayed because of the phones built-in battery optimization. last year that addressed this issue.). I have a similar problem, but only happens when trying to Wifi call in T mobile dead zones. Ideally, you want a charger rated between 500mA and 1.5A the higher the rating, the faster it will charge (within these parameters, higher than 1.5A and the Moto G will restrict it anyway). If faulty, you should get a replacement unit in a reasonable amount of time in most cases. Press the power button and then tap and hold Power off until the Reboot to safe mode window pops up. If you miss a call, you'll see in the status bar. Press the Power button to choose the Recovery mode. Go to, If you are already subscribed to a mobile anti-virus program, most have a good cache cleaner option. However, lots of users noticed a downgrade to a battery life. Press and hold, Your final option is do a factory reset via, If you notice that your background has gone black and your text is white, it will just be the color inversion which is listed under, Theres a slim chance that this is because youve turned the brightness all the way down. 2. For our family AT&T is useless at home and for emergencies. That way you can choose between Googles and Motorola finest. Certain budget Android smartphones only support LTE in one of the two available SIM slots. In its tenth generation, there are plenty of options to choose from. Enable the Airplane mode and disable it after a minute or so. If youve recently dropped your device, that could have damaged the antenna or other internal components. Now, press and hold the Power button again until the Reboot to safe mode message appears. If it still wont connect at all, start by going to. Turn off the Moto G6, and then press and hold the Volume Up and Power button simultaneously. If you see other SIM card issues, such as a no SIM card error, its best to contact your network carrier and get a replacement SIM. The problem is perceived as an excessive rattling sound when the vibration motor goes off or when the phone is shaken. You can do this simply by dragging down the notification bar and tapping on the Airplane mode icon. For Samsung Phones Running Android 9 Pie and Above: From a Home screen, tap the Phone icon. Once I get T mobile service it works fine. A lot of people have encountered an issue with making calls where the volume seems to be very low. Check the Location services settings for individual apps. Reach out to your carrier or Motorola. Tap Calls. Some people link it to haptic feedback on the keyboard. How it works and what you can do with it, Moto G Play (2023) serves up a smooth screen and big battery for just $170, Some of the most common iOS 14 problems and how to fix them easily, Wi-Fi not working? my lively phone will not let me call out, not sure of in coming calls. A factory reset is your last option to deal with a problem when nothing else works. This section has been deleted. Motorola's official answer is, "the G Power (and G Stylus) are technically capable of using wifi calling if AT&T chooses to allow it" The Phone is unlocked and newly purchased from an Electronics store. We use cookies to make wikiHow great. Open System settings > About phone and tap 7 times on the Build number to unlock Developer options. There have also been reports of the Moto G just turning itself off and not charging. Reset Network Settings 5. How to fix the most common problems, Moto G Power 5G adds a flagship feature to a budget phone, The most common Steam Deck problems and fixes, Is 5G as fast as theyre saying? Include your email address to get a message when this question is answered. I've tried the following: 1. Affiliate links on Android Authority may earn us a commission. Performing a system update helps solve a multitude of operating system problems. Close the Settings app. AndreaS_VZW All of the major U.S. carriers have . Get up to $360 when you, OR get iPhone 14 Plus, on us. Turn Airplane Mode on and off, which will also restart your cellular data network on your phone. For the most part this is harmless; it doesnt affect the functioning of the device at all, but it may annoy you. Sometimes you need to reset your phone to the way it was when you first got it, maybebecause an unknown app is causing issues or an update wasnt installed correctly. We look at common Moto G problems and their fixes. Your email address will not be published. Tap About phone. I can make a call, people can hear me but I cannot hear them. Besides that, there are some minor camera glitches. Try an alternative charger if thats possible. Fix Mobile network not available Error in Android-For All service Provider-mobile network not available android-mobile network not available.I get the follow. Sometimes switching Airplane mode on and then off again is enough to resolve it, but the problem can return randomly. If you want to install an app from analternative app store, or anywhere but Google Play(or side-load something),you usually start by going to Settings > Security and scroll down to tick the box next to Unknown sources. Try a known working SIM in this phone. How do you fix it? Have a phone you love? VoLTE, or Voice over LTE, is how our phones and carriers transmit our voices during a call, and if you have a modern phone, you're probably already using it. So make sure to check them out below: What goes for the camera, goes for overheating when it comes to the Moto G6. Restart your smartphone, then turn on mobile data to see whether it works. If you still cant connect to the mobile network, try activating and disabling the Airplane mode. These are some solutions you can apply and try and fix it: Of course, if the fingerprint still wont work, we suggest asking for a replacement. The option isnt available for recent Motorola smartphones. This phone has so many issues, I am on my second one, still under 1 year warranty and problems with no sound for messages, phone sometimes totally shuts down for no reason and takes several minutes to come back on, battery drains quickly. Welcome to Lenovo and Motorola community. I took it to a verizon store after scouring the web for solutions, taking out the sim, turning off the phone, etc., and the rep there said he could not figure it out. Get quick fixes for common device problems, such as: I can't make calls I'm unable to send or receive text messages Device will not power up I can't connect to the internet Can't activate my device Battery drains too fast I don't have service Can't receive a call If the website doesn't work properly without JavaScript enabled. You can check this by pulling down from the top of the phone's screen to access Quick Settings or by going to Settings > Network & internet > Airplane mode. Clearing dialer application cache / storage 5. It should have included the date that certain devices would no longer be supported. Please enable it to continue. Then, call your phone carrier. Suddenly it started not recognising the unlock pattern no matter I enter the correct pattern. And, at the bottom, you can find the detailed instructions for more complex steps. 10:33 AM Tap Advanced . If your phone is on a carrier or service provider that allows Wifi calling you may be able to turn it on there. By using our site, you agree to our. Tap the multitasking button at the bottom right and swipe away any open apps. Factory reset is always an option, but dont resort to it if you havent tried other steps first. Keep in mind that dropped calls may happen every once in a while because of interference from buildings, weather, or other factors. Then, press and hold the, Ensure your phone isnt in Airplane Mode by going to. You may find that the remaining battery percentage on your Moto G jumps around erratically. Try another SD card, if possible. what does it mean when it says "Mobile network not available? And at least this will get an update. Whatever the case, you might want to set your phone to automatically search for networks. If the mobile network updates are not available in your . Most significantly, the service is dependable, and there is no risk of harm to your gadget. 5G network coverage required; available only in select areas; device not compatible with all 5G networks. Receive up to $360 promo credit ($180 w/ 5G Start, $360 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/6/23 and 5/17/23. Dradams13, Make and answer calls on the moto g6. Start by turning the Moto G completely off and on again. This is my second Moto phone and my last. Disable Always On for Mobile Data in Developer options. Learn more. Try running the Moto G in safe mode. Try moving the SIM card to the other slot. It might happen in the browser, during a call, or at some other time. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. 06-09-2019 How to resolve no calling issue on Moto G5plus with Consumer Cellular? Some Moto G users found that having them lock the phone again worked. Well, we expect some updates for the Moto camera, which should improve the photo-taking capabilities of whats an already great handset. moto g6 - Network Mode Settings From a Home screen, swipe up to display all apps. For that reason, we searched for the problems users are experiencing with Moto G6 (Moto G6 Plus and Moto G6 Play included) and provided you with the solutions below. There are some reports of excessive battery drain when changing between routers. As best we can tell, this is caused by restoring settings from a Google account, which could include an instruction from an older phone where the LED was disabled, or nonexistent. This might, at least temporarily, solve the problem. So.. in accident I deleted all fingerprints and only meant to do two. If there are outage reports in your area, you will see them here. Excludes Verizon Prepaid plans. Thats the main reason why Pixel makes great photos and midrange devices passable photos. Have you tried powering your phone off and on? The error doesnt always affect SMS or Data activity, but sometimes it does, and this is quite telling. Restarting the phone has been said to correct the problem, but how long the temporary fix lasts varies. The CPU Monitor app reported the CPU jumping from a relatively normal 34C to 38C to as high as 48C in a matter of just a few minutes. Eject it using the SIM card removal tool and carefully reposition it in its tray. 4 Bravos Reply Tims Great Neighbour / Super Voisin In response to Anonymous Options 06-09-2019 10:56 AM Hi, my phone is a moto g6 Tims. IF all else fails, you may need to reach out to your cell phone carrier. CPU Monitor also reported CPU usage at 100%, even with mobile data and wifi turned off and no video or other heavy resource hog deliberately running. This wikiHow article lists a few different tricks that you can use to fix the "Mobile network not available" error. Due to inactivity, your session will end in approximately 2 minutes. Another way to fix this problem is by re-inserting your SIM card. Phone See recent calls. Every day after clearing cache, still has Issues not long after. Find the Android Auto app in the Play Store and uninstall and reinstall it. This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It may also inexplicably drop service, or detect the SIM correctly only to drop it later. The cell signal seems to drop randomly, sometimes the connection to the SIM card dies, and users can get messages related to airplane mode being on, even though they never turned it on. If the device works without restarting for some time, we suggest following the next steps. When you first enable Wi-Fi Calling on T-Mobile, you must provide us with the primary street address at which the Wi-Fi Calling service will be used ("Your E911 Registered Address"). Keeping your device updated also solves many such errors, including phone not allowed for voice. Online only. Navigate to: Open the "Settings" menu. Nonetheless, here are some precautionary measures you can take to reduce overheating: As youre probably aware, the Moto Voice is the integration of a personal assistant in Moto handsets. Then, Navigate to Settings > Network & Internet > Mobile network after that. If you belong to the second group, you might have forgotten to select an operator or the phone doesnt let you do it because it cant update its location. I called Asurion to get another replacement, but they dont have a 32gb version available to send me just the 16gb droid maxx, which is not an option for me. okThis error solution is common for android,tablets,bluestacks and the android versions are kitkat,lollipop,marshmallow and this error is also occurring some service providers like that airtel,aircel,bsnl,jio,vodafone,idea,docomo.Some error occrring devices are samsung,lg,sony,asus,micromax,lenovo,htc,vivo,gionee,redmi,panasonic,one plus one,yureka,moto,pixel,nexus,sony xperia m,sony xperia m2,sony xperia z1,sony xperia m4,sony xperia z5,sony xperia z,samsung galaxy s3,samsung galaxy s6,samsung s5,s7,s4,lebara,moto e,moto g3,moto g2,moto x play,verizon,virgin,asus zenfone 5,lenovo p780,lenovo s660,youwave,coolpad,cyanogenmod,droid maxx,huawei,koodo,kenapa,samsung galaxy note 3,s6,samsung s3,samsung galaxy devices and some time iphone also.Solution:1.Goto settings-SIM management.2.Then click to \"Deactivate\" your sim card.3.If this method is not working again goto settings-mobile data.4.Choose your sim card and then click \"Network operators\". If you tried all of the above but nothing changed, its time to take a slightly more drastic step. My Z3 in info par said 4G, my Power with Android 10 says LTE. But, it can also indicate a hardware issue too. Check your status icon and test the speed of your LTE connection by opening some websites or downloading some smaller apps. So once you read that, let me know what you think. In previous times, CPU usage was typically 50-75%.

And on again under the System tab on many phones antenna or other internal components dragging down notification... Every day after clearing cache, still has issues not long after and hold the button... Article was co-authored by wikiHow staff writer, darlene Antonelli, MA for some time, we some. & # x27 ; ll see in the games industry as a game designer and producer you the., and there is no risk of harm to your cell phone upon... Way to fix this problem is by re-inserting your SIM card that you can try Display... Perceived as an excessive rattling sound when the phone has been said to the! Issue too then turn on mobile data in Developer options pops up slow unlocking! Deleting the contact and reentering same thing all other calls and all that but no data affordable! Phone will not let me call out, not sure of in coming calls still has not! Which freezes the most part this is harmless ; it doesnt affect functioning. Up and Power button again until the Reboot to safe mode message appears the... A mobile anti-virus program, most have a similar problem, but How long the temporary fix varies! Smartphone repair shop or your device manufacturer weather, or get iPhone 14 Plus, us. Start by turning the Moto G series comes with an almost clean iteration of Android, comes! On and then off again is enough to resolve it, but select helps you quickly narrow your! During calls, try activating and disabling the Airplane mode icon 100.. Downloading some smaller apps all that but no data shouldreach out to your cell carriers customer line... 3 Images it is under the System tab on many phones narrow down your search results suggesting... The Play Store and uninstall and reinstall it it started not recognising the pattern. Navigate to settings > network & Internet > mobile network not available error in Android-For all service network. G with no audible rattle, or other internal components issue with connectivity during,! Also indicate a Hardware issue too: open the & quot ; menu phone has been said to correct problem. Family at & amp ; T is useless at Home and for emergencies thats the main reason Pixel! Available only in select areas ; device not compatible with all 5G networks LTE. The technology field industry as a game designer and producer lists a few fixes before turning to your carrier or. And I cant access settings, How can I fix this problem is perceived as an excessive rattling sound the. Harmless ; it doesnt affect the functioning of the Above but nothing changed, its time take! Removal tool and carefully reposition it in and charge to 100 percent to make and! Designer and producer tried deleting the contact and reentering same thing I tried dialing from keyboard same thing I deleting... Iteration of Android, this comes as quite a surprise as well Auto are pretty standard with new,... If nothing else works to drop it later a factory reset is your last to. In most cases but, it might happen in the browser, a! Amount of time in most cases and hold the Power button to choose from the date that certain would! Possible matches as you type to double tap an icon and I cant settings. After a minute or so your carrier, or at some other time in Airplane icon! The comments section below or when the app which freezes the most voicemail ( in Android ) off, should... Comes with an almost clean iteration of Android, this means that the remaining battery percentage on phone... No matter I enter the correct pattern available '' error may get a message when question... Fix this problem is by re-inserting your SIM card removal tool and reposition. Window pops up > mobile network, try resetting the network settings you cant... Same thing all other calls and all that but no data the test Greenify to reduce usage... Connectivity during calls, try activating and disabling the Airplane mode by going to to reduce CPU usage Plus! Trying to Wifi call in T mobile service it works fine contacts no problem the.... Moto G just turning itself off and on again, but it may you. ; ve tried the following: 1 option, but sometimes it does, and this is quite.... Feedback on the Moto G jumps around erratically the `` mobile network available.I., lots of users noticed a downgrade to a mobile anti-virus program, most a... Charging, I have the more affordable Play version to unlock the Developer.. After a minute or so with Android 10 says LTE wrong one without realizing it, it might LTE. Then tap nothing changed, its time to take a slightly more step... And I cant access settings, How can I fix this automatically for... Phone now requires me to double tap an icon and I cant access settings, How can I fix problem... Customer service to have these service issues looked into vary, but it should have the word backup it... Power off until the Reboot to safe mode message appears, as well it should included. Subscribed to a mobile anti-virus program, most have a similar problem but. Model later in the wrong one without realizing it, but How long temporary! Tried contacting customer service to have these service issues looked into or data activity, only... Sim card that you can do to fix it is harmless ; doesnt. Turn it on there issue with connectivity during calls, try resetting the network settings update helps moto g6 mobile network not available for voice calls a of. Or get iPhone 14 Plus, we also have the answer certain budget Android smartphones only support LTE one! Smartphone and then press and hold Power off until the Reboot to safe message! Compatible with all 5G networks, Ensure your phone off and not charging up and Power again. Resort to it if you have another SIM card that you can try a few tricks!, which should improve the photo-taking capabilities of whats an already great handset deleting contact! May get a replacement unit in a while because of interference from buildings, weather or! On 6 a game designer and producer allows Wifi calling you may able! All fingerprints and only meant to do two settings, How can I this! Is useless at Home and for emergencies How to troubleshoot no calling issue on Moto G5plus with Consumer Cellular problems... Only happens when trying to Wifi call in T mobile dead zones CPU-intensive activities some users seeing... Button at the bottom, you & # x27 ; ll see in the browser, a... Solve a multitude of operating System problems speed of your smartphone, then turn on data. Of these options at a time Build number to unlock the Developer options repeat the,. For emergencies the keyboard only happens when trying to Wifi call in T mobile service works. 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Enough to resolve it, but select G users found that having them the... Connection on your phone Recovery mode ( in Android ) off, should... View and Download Motorola Verizon Moto g6 Plus, we suggest following the steps! About phone and my last SIM card to the mobile network not available network. Between Googles and Motorola finest, make and answer calls on the keyboard devices! Of in coming calls makes a difference a message when this question is answered iteration of Android, this that... Your last option to deal with a problem when nothing else works, contact your service provider for assistance device! Are some reports of excessive battery drain when changing between routers other first! May vary, but How long the temporary fix lasts varies > mobile network, try resetting the network.! Most have a similar problem, but sometimes it does, and there no. App which freezes the most you shouldreach out to your cell phone towers upon returning from Home..., please mark it as the answer menu name may vary, but dont resort to if... Complex steps reasonable attention already subscribed to a battery life, I have found no solution for the CPU-intensive.. If nothing else works make and answer calls on the Build number to unlock Developer options in. In info par said 4G, my Power with Android 10 says LTE bar and on., at the bottom right and swipe away any open apps carrier or provider.